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Experience strategy for your product
UX audit?

Do you want to stand out in a market full of solutions similar to yours? We will help you design a unique experience that will make your users love using your solution. We will design and implement measures that bring you closer to your user and measure the scale of success.

Our experience has shown that our clients are unable to implement the proposed changes on their own, which is why they ultimately do not use the potential from audits. 


Therefore, we offer 3 types of audits, selected to your needs.

Ask about an audit

Scope of UX audit packages

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Option 1

UX Expert Audit:
  • Evaluation of key functions based on expert knowledge.
  • Evaluation of a digital product based on Nielsen Heuristics.
  • Comparative analysis of key paths with your competition. We analyze the 2 indicated competing companies.

Option 2


UX Expert Audit and Hidden Client Audit:

  • Expert Audit with Option 1, additionally containing an analysis of the competition in terms of good UX practices.
  • Hidden Client Audit - UX researcher takes on the roles of your client and benefits from your service/product.
  • Interview with a person from the Customer Service
in order to collect additional feedback.

Option 3

UX audit and user interviewsin different segments:
  • Audit of Options 1 and 2.
  • We will conduct 5 conversations with your customers for direct feedback 
from different groups of users. Both positive and negative.
See all our services

Experience strategy design team for your product

Mateusz KarskiMateusz Karski
Mateusz Karski
UX & UI Designer
Ilona SkarbowskaIlona Skarbowska
Ilona Skarbowska
Co-Owner | Strategy Designer

Research conducted by Forrester Research has shown that every dollar invested in UX can bring up to $100 in return.

A UX audit helps identify issues that may discourage users from using a product or service, which often leads to an increase in conversions once they are fixed

Frequently Asked Questions

Who is responsible for customer recruitment?
UX design — or experience design — focuses on a specific user path: on application screens, or on a website. Experience strategy is a concept that stands higher. When designing an experience strategy, certain assumptions are created that must be applied both in the interface, in communication, and in the entire path, e.g. email communication, client service, product packaging, branding or marketing funnel.
How long does a UX audit take?
The UX audit in the basic version will take up to 5 working days. Version 2 audit may take up to 12 days. In contrast, the most extensive option will take up to 20 working days.
What will you get after the audit?

After the UX audit, you will receive a comprehensive report that details the analysis of current solutions and recommendations for optimizing the user experience. In the report you will find:

  1. A list of areas for improvement — tips on which elements of the website or application can negatively affect the user experience.
  2. Design recommendations — concrete change proposals based on UX best practices to help streamline user paths.
  3. Usability analysis — a description of problems related to the functionality and intuitiveness of the interface.
  4. Prioritization of activities — identification of the most key changes that are worth implementing in the first place.
  5. Proposal of next steps — a plan of further actions that will help in the implementation of recommendations and increase user engagement.
Ile trwa audyt UX?
Audyt UX w wersji podstawowe potrwa do 5 dni roboczych. Audyt w wersji 2 może potrwać do 12 dni. Natomiast najbardziej rozbudowana opcja zajmie do 20 dni roboczych.
Jakie będzie moje zaangażowanie w trakcie trwania projektu?
Oczekujemy, że dostarczysz niezbędne informacje oraz dostępy na początku pracy nad audytem. Na przykład, jeśli analizujemy serwis, którego część wymaga specjalnie skonfigurowanego konta, poprosimy Cię o dostęp do takiego konta. Jest to często spotykane w przypadku produktów medycznych.
Listen to the UX Podcast

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Does running a business change people? What mistakes have we made in the last three years of running Winter and what can we protect you from them? This episode is a collection of our lessons that can help you avoid similar pitfalls in business.

46. Kto tworzy produkty medyczne w 2025 roku? 🩺 Rozmowa z dr Agnieszką Siennicką

To talk about the future of the medical industry combined with technological possibilities, we invited Dr. Agnieszka Siennicka, who is involved in numerous initiatives aimed at implementing digital medicine methods in clinical and scientific work.
To talk about the future of the medical industry combined with technological possibilities, we invited Dr. Agnieszka Siennicka, who is involved in numerous initiatives aimed at implementing digital medicine methods in clinical and scientific work.
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Let's design it together!

Want to build an experience strategy for your product? Make an appointment with us for a consultation. We will be happy to talk about the expected experience of your users. We will offer you a model of cooperation and prepare a quote.

Ask an Expert